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Epson Creative Print for iOS - Frequently Asked Questions

QUESTIONS:
Product Information
1.    Can I use a Greeting Card template I created on the product to print a card from Epson Creative Print?

Solve a Problem
1.    My product does not appear in Epson Creative Print. What should I do?
2.    The product went to the Home screen before I could scan the greeting card template. What should I do?

Product Information
1.    How much does the app cost?
2.    What can I do with the Coloring Book option?
3.    What can I do with the Greeting Card option?
4.    What can I do with the Personal Stationery option?
5.    What can I do with the Photo Print for FaceBook option?
6.    What can I do with the Print on CD/DVD option?
7.    What options are available in the app?
8.    Where can I get the app?
9.    Which Epson products does the app support?
10.  Which connection type should I use to use the app?
11.  Which device and iOS does the app support?
12.  Which paper types and sizes are supported by the Photo Print for Facebook option?
13.  Which paper types and sizes are supported with the Greeting Card option?
14.  Which paper types does the Print on CD/DVD option support?
15.  Which photos can I use with Photo Print for Facebook?
16.  Which type of photos can I use with the Print on CD/DVD, Greeting Card and Personal Stationery option?
17.  Will the Print Settings I select in either Epson Creative Print or Epson iPrint apply to both apps at the same time?

ANSWERS:
Product Information
1.    Can I use a Greeting Card template I created on the product to print a card from Epson Creative Print?
      No. To print the card, you'll need to insert the memory card in the product (with the same photo you used to create the template), then scan the template from the product's control panel.
 
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Solve a Problem
1.    My product does not appear in Epson Creative Print. What should I do?
      Make sure your product and iPhone or iPad are connected to the same network.

Note: For a list of products supported by Epson Creative Print, see our Epson Connect Compatibility table.

 
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2.    The product went to the Home screen before I could scan the greeting card template. What should I do?
      Select Greeting Card, then Print Greeting Card from Template in the app.
 
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Product Information
1.    How much does the app cost?
      It's free.
 
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2.    What can I do with the Coloring Book option?
      You can create and then print a color book page from any photo saved on your iPhone or iPad.
 
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3.    What can I do with the Greeting Card option?
      You can print a template with a picture from your iPhone/iPad, then use the template to add text and effects to the card. Scan the template to print your greeting card.
 
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4.    What can I do with the Personal Stationery option?
      You can create and print lined, graph, and music sheet paper. You can also print a Calendar and add a watermark to your stationery using photos saved on your iPhone or iPad.
 
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5.    What can I do with the Photo Print for FaceBook option?
      You can print borderless photos from Facebook. You will be able to rotate, zoom and adjust the position of the photo.
 
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6.    What can I do with the Print on CD/DVD option?
      You can create, print and save CD/DVD labels.
 
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7.    What options are available in the app?
      See below.
  • Photo Print for Facebook
  • Print on CD/DVD
  • Greeting Card
  • Personal Stationery
  • Coloring Book

Note: For a list of products supported by Epson Creative Print, see our Epson Connect Compatibility table.

 
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8.    Where can I get the app?
      You can download it from the App Store.
 
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9.    Which Epson products does the app support?
      For a list of products supported by Epson Creative Print, see our Epson Connect Compatibility
 
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10.  Which connection type should I use to use the app?
      You'll need to connect your iPhone/iPad with a Wi-Fi connection to the same router the product is connected to. Creative Print does not support Wi-Fi Direct.
 
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11.  Which device and iOS does the app support?
      It supports Apple's iPhone, iPod touch and iPad with iOS 9.0 or later.

For a list of products supported by Epson Creative Print, see our Epson Connect Compatibility
 
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12.  Which paper types and sizes are supported by the Photo Print for Facebook option?
     
See the table below.

Paper Size Media Type
4 x 6 in / 10 x 15 cm
3.5 x 5 in / 89 x 127 cm 		Ultra Premium Photo Paper Glossy
Premium Photo Paper Glossy
Photo Paper Glossy
 
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13.  Which paper types and sizes are supported with the Greeting Card option?
      See the table below.

Paper Type Paper Size Layout Frame
Ultra Premium Photo Paper Glossy

Premium Photo Paper Glossy

Photo Paper Glossy 		4x6 in / 10x15 cm Borderless
Upper 1/2
Lower 1/2 		None
Oval
Oval - Soft Edge
Letter 8.5 x 11 inch 3up None
 
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14.  Which paper types does the Print on CD/DVD option support?
      See the table below.

Media Type Printing Mode
CD/DVD Print on a CD/DVD
Plain Type Test Print
 
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15.  Which photos can I use with Photo Print for Facebook?
      Only your photos stored in your Facebook account or photos that your friends have tagged of you.
 
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16.  Which type of photos can I use with the Print on CD/DVD, Greeting Card and Personal Stationery option?
      The images saved in the Photos app of your iPhone/iPad.
 
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17.  Will the Print Settings I select in either Epson Creative Print or Epson iPrint apply to both apps at the same time?
      No. You'll need to select the Print Settings in each app individually.
 
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