Australian Consumer Law Prescribed Statement
Our Products come with guarantees that cannot be excluded under the Australian Consumer Law (“ACL”). You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
This Express Warranty is in addition to other rights or remedies that You may have under the ACL in relation to your Product.
In this Express Warranty:
Express Warranty Terms
Epson Australia offers a Back to Base Warranty on your Product subject to the following conditions.
Epson Australia warrants that your Product will be free from any defect in materials or workmanship for one (1) year (or, in case of a Quality Refurbished Product, for six (6) months) after your Purchase Date. Certain products carry a longer warranty period. Refer to the table below for the warranty periods for these specific models.
TM-T88V, TM-T88V-DT & TM-T88V-i
|Four (4) years (or, in case of a Quality Refurbished Product, for six (6) months) after your Purchase Date|
TM-T70II-DT, TM-T70-i, TM-T70, TM-T70II & TM-T88 ReStick
|Three (3) years (or, in case of a Quality Refurbished Product, for six (6) months) after your Purchase Date
TM-P60II, TM-P60II Label, TM-P80, TM-P20, TM-H6000IV, TM-U220, TM-T20, TM-T81 & TM-T82II, TM-m30
|Two (2) years (or, in case of a Quality Refurbished Product, for six (6) months) after your Purchase Date|
All other models
|One (1) year (or, in case of a Quality Refurbished Product, for six (6) months) after your Purchase Date|
For the Power Supply and Interface card for all models, the warranty period is one (1) year (or, in case of a Quality Refurbished Product, for six (6) months) after your Purchase Date.
The warranty does not cover Options and Consumables.
Software, including operating systems and software added by Epson through our configuration process, third party software, or the reloading of software are not covered by Epson warranty.
At its discretion, Epson Australia will either repair or replace your Product, if it is found on inspection by Epson or a Service Agent to have any such defect within the relevant warranty period.
A Stockist who sells a Product to you has no authority from Epson Australia to give you any additional warranty or guarantee in relation to your Product or to make any statement (other than what is contained in the Specifications) about:
Epson Australia will not be liable for any consequential loss or damage claimed to arise from your use of the Product. In particular (but without limitation) Epson Australia will not be liable for actual or expected revenue loss or for any corruption or loss of data claimed to arise from your use of the Product.
Express Warranty Claim Procedure
If you wish to make a claim under this Express Warranty, you must do the following:
You will be required to pay the cost of delivering your Product to and collecting your Product from Epson Australia (or a Service Agent) for Express Warranty service.
Express Warranty Application
This Express Warranty applies only:
Express Warranty Exclusions
This Express Warranty will not apply if any of the following occurs in relation to your product during the applicable warranty period stated above:
If you use non-Genuine Consumables, software, replacement parts or accessories in or with your Product during the relevant warranty period, you may damage the Product and may consequently invalidate this Express Warranty.
Spare parts provided as a result of a repair of your Product under warranty or Epson CoverPlus or purchased by you outside of warranty are provided with an Express Warranty under the same terms and conditions of the Express Warranty for the Product in which they are installed and are covered for a period of 90 days or the remaining Express Warranty or remaining Epson CoverPlus period, whichever is longer subject to being installed by an Epson Authorised Service Agent.
For Software Drivers, User or Product Manuals, Installation or Setup Guides, How-to-Videos, MSDS Bulletins and other support information visit http://tech.epson.com.au
Phone Technical Support:- 1300 361 054
Details of the company giving this Express Warranty
Epson Australia Pty Ltd
Level 1, 3 Talavera Road, North Ryde, NSW, 2113
Phone 1300 361 054
New Zealand customers please refer to