Coronavirus Update




To our valued customers

Our Call Centre remains open, 1300 361 054 however longer than usual wait times may be experienced.

Epson understands the value of your business and the importance of providing the best possible support to you.

To ensure uninterrupted support, please refer to the self-help tools available on our website at

Alternatively, you may choose to contact by accessing the online technical query form at


VICTORIAN RESIDENTS – Stage 4 Restrictions

If you are classified as an Essential Business and have a product in need of urgent repair, please advise the Call Centre operator – 1300 361 054.

For non-essential businesses we regrettably are unable to proceed with a service booking during Stage 4 Restrictions. Please contact us to re-schedule your service request at a time that the Stage 4 restrictions are downgraded.

Please rest assured that if your warranty should expire during this period, Epson will extend your warranty for the elapsed period during the Stage 4 restrictions and honor your warranty claim when permissible.

Thank you for your understanding and support during this unprecedented time.