Q1. Are iWorks files supported by the app?
Q2. Can I scan with the app?
A2. Yes (if your printer has a scanner)
Q3. How many web pages can I bookmark?
A3. Up to 10 pages may be bookmarked.
Q4. How much is it?
A4. It's FREE
Q5. What is Epson iPrint?
Q5. It's a fun and easy-to-use photo printing app for the iPhone, iPad, or
Q6. What is the Web Page Print option?
A6. You can print web pages with this option.
Q7. What is the difference between version 2.0 and 1.3.x?
A7. Version 1.3.x supports printing JPEG files only. Version 2.0 supports the following features:
• Print JPEG, PDF, MS Word, MS Excel, or PowerPoint files.
• Print from Evernote, Google Docs, Dropbox, and Box.Net online storage services.
• Scan with your product using your iPhone, iTouch, or iPad.
• Print web pages.
• Perform product maintenance such as head cleaning and a nozzle check.
Q8. What is the maximum amount of searches the history can display?
A8. 10. If you exceed the maximum, old history will be replaced with the latest
Q9. What is the maximum supported file size?
Q10. What print options can I control in the app?
A10. See below:
|Print quality||Draft, Standard, Best*|
|Paper source||Automatic, ADF|
|Print Date||Yes, No|
|Printing Range||Start page# to End page# (not supported with image printing)|
|Brightness||-50 to +50|
|Contrast||-50 to +50|
|Saturation||-50 to +50|
Q11. Where can I find FAQs or online assistance for the app?
A11. Open the app, then tap the information button.
Q12. Where can I get the app?
A12. FREE download from the Apple iTune Store. Download
Q13. Which Epson printers does the app support?
A13. Epson printers with built-in Wi-Fi. See the list below for supported products:
Q14. Which devices does Epson iPrint 2.0 iOS support?
A14. Apple's iPhone 4, iPhone 3G, iPhone 3GS, iPad, and iPod touch (3rd Generation
Q15. Which file type can I save a scanned image to?
A15. JPEG and PDF.
Q16. Which file types are supported by the app?
Q17. Which iOS does the app support?
A17. iOS 4.0 or later on an iPhone or iPod touch and iOS 4.2 or later on an
Q18. Which languages does it support?
A18. It supports: Japanese, English, French, Italian, German, Spanish, Portuguese,
Dutch, Korean, Simplified Chinese, and Traditional Chinese.
Q19. Which maintenance functions are supported?
A19. Head cleaning and a nozzle check.
Q20. Which options are available after I scan a document?
Q21. Which printer connection type does it support?
A21. Wi-Fi (Ad hoc is not supported).
Q22. Which scan settings can I select in the app?
The settings are product dependent. The app supports the following: (varies by product)
|Resolution||75 dpi, 150 dpi, 300 dpi|
|Image type||Color, Grayscale, Black & White|
|Source||Document table, ADF|
|2-sided scanning||Yes, No|
|Brightness||0 to 255|
How Do I?
Q23. How do I print a photo?
Do the following:
Q24. How do I save my scan?
A24. After you scan your document/photo, tap Save, then select a location to
save the file.
Q25. How do I save my scanned files to an online storage service?
A25. Do the following:
Note: You'll need to have an an online storage service setup before you can save a file to it. Evernote, Google Docs, Dropbox, or Box.net are supported services.
Q26. How do I use my product's automatic document feeder (ADF) to scan?
A26. Do the following:
Q27. How do I view stored photos or documents in the app?
A27. Do the following:
Q28. Some of my Microsoft Word, Microsoft Excel or Microsoft PowerPoint documents do not print correctly. What should I do?
A28. Sometimes these file types may not display or print correctly, try converting
the file to a PDF, then print it.
Q29. The app doesn't detect my scanner. What should I do?
A29. Try the following:
Q30. I get a CD/DVD not set correctly message when I try to print. What should I do?
A30. The app does not support CD/DVD printing. Make sure the CD/DVD tray/cover
is closed prior to printing.
Q31. I get a Cassette tray is not installed correctly message when I print. What should I do?
Q31. Install the cassette tray, then press Start on the printer.
Q32. I get a General Error message when I print. What should do?
Q32. Make sure the printer is online.
Q33. I get a Ink cover open message when I print. What should I do?
A33. Make sure the ink cover and/or the scanner is securely closed before printing.
Q34. I get a No Scanner Found, No Printer Found, General Error or Communication Error message when I try to scan. What should I do?
A34. Do the following:
Q35. I get a Page not printed or Multi-page message when I print. What should I do?
A35. Check the following:
Q36. I get a Printer Cover message when I print. What should I do?
A36. Make sure all covers on the product are closed before you print. If that
doesn't help, contact Epson support.
Q37. I get a Scanner Cover Open or Scanner Unit Open message when I try to scan. What should I do?
A37. Make sure your product's scanner cover is securely closed. If that doesn't
help, contact Epson support.
Q38. I get a Service Required message when I print. What should I do?
A38. First check that your printer is operational and will print normally from
PC and it has ink. If still unsuccessful, then contact Epson support for assistance.
Q39. I get an Incorrect Paper Size message when I print. What should I do?
A39. Make sure paper is loaded in the printer and make sure the correct paper
size is selected in the app.
Q40. I get an Out of memory message when I try to scan. What should I do?
A40. Your device does not have enough memory to store the file. You'll need
to free up space on your device to save the file.