Privacy Policy

INTRODUCTION
Epson Australia Pty Limited ("Epson") recognizes the importance of respecting and protecting its customer privacy over the Internet.

Within this site known as Friends of Epson (www.experience.epson.com.au/friends/) (Site) Epson will collect information ("Identifying Information") that can identify you or your business ("You").

In this Privacy Statement, we explain what we expect Identifying Information to be and how we intend to use it.

LOGIN ID AND PASSWORD
When you visit this Site and complete the registration form, your Login ID (being your e-mail address) and a self generated Password will identify you. You will be free to change this information or to have this information removed from the database, as explained below.

IDENTIFYING INFORMATION
Epson will ask you to supply Identifying Information, if you wish to purchase products and use this Site.

WHAT INFORMATION WILL WE COLLECT?
Epson will request Identifying Information, including details of

  • Your name
  • Your business name (if applicable)
  • Your address
  • Your telephone number
  • Your email address

ADDITIONAL INFORMATION
We may also collect further information for our marketing and research purposes, which may include (but without limitation)

  • How you found out about the Site
  • Details of Epson products currently used by you
  • Your feedback on Epson products or promotions

USE OF IDENTIFYING INFORMATION
Epson may use Identifying Information for the following purposes:

  1. To send you products that you have purchased through shopping process. Epson may disclose your details to a third party for fulfilment of that order,
  2. To send you information by mail or email relating to our products, services, promotions and competitions,
  3. To survey you (directly by email or via our Site) to obtain information on your use of our products or Sites,
  4. To send you a prize or reward that you have won by taking part in one of our competitions or promotions.

Epson will not share, rent, sell or otherwise disclose Identifying Information to other companies or organizations, unless required by law to do so.

Epson may disclose statistics regarding its customers and Site visitors to advertisers, business partners and other third parties, but no Identifying Information will be so disclosed.

SECURITY OF YOUR INFORMATION
We will take reasonable steps to keep your Identifying Information confidential and to protect it from misuse, unauthorised access or modification or disclosure.

We have implemented and will maintain accepted standards of technology and operational security to protect your Identifying Information.

OPTING-OUT AND UPDATING INFORMATION
If you wish to remove your name from our mailing list or Site membership, you may do so at any time by clicking on the unsubscribe link located on the footer of the site.

If you wish to update your Identifying Information (such as a change of address), you may do so by editing your account details on any of our Sites.

THIRD PARTY LINKS
Some Epson Sites may provide you with opportunities to link to other Internet sites ("Third Party Sites") that are not operated by Epson and which have different privacy and data collection practices.

If you choose to link from this Site to a Third Party Site, Epson will have no responsibility for the privacy of any information that you may submit to that Third Party Site operator.

COOKIES
Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Most Web browsers are set to accept cookies.

Epson uses cookies to operate our Site login system and to identify products you purchase through the "Friends of Epson" site. They also help us to identify visitors that have previously registered with a Site and simplify the login process.

If you do not wish to receive cookies, you may set your browser to refuse cookies, however the site may not work correctly.

UPDATING THIS PRIVACY POLICY
From time to time, Epson may revise this Privacy Policy and suggests that you should periodically review the current Privacy Policy on this Site.

Epson will not send you any separate notification of any changes to its Privacy Policy.

HOW TO CONTACT US
If you have any questions about our privacy policy, the practices of this Site, or your dealings with this Site, please click here.