Epson WorkForce Enterprise AM-C400

WorkForce Enterprise AM-C400

Printing Technology PrecisionCore 4-Colour (CMYK) drop on-demand line inkjet technology
Maximum Print Resolution 600 x 1200 dpi
Print Speed1 40 ISO ppm (mono/colour)
Print Features Simplex, Duplex, Collating, Rotate-sort, Mixed Paper Sizes, Secure Printing, Watermark, Poster Printing
Epson Connect Solutions Epson Smart Panel, Epson Email Print, Epson Remote Print, Epson Print and Scan App (Windows), Creative Print App (iOS, Android)
Other Android printing, Fire™ OS printing, Mopria® Print Service, Easy Photo Scan, Scan to Cloud
Copy Speed Flatbed2 40 ISO ppm (mono/colour)
Copy Speed ADF2 40 ISO ppm (simplex)
Copy Quantity 1 – 9999
Maximum Copy Size A4 / Letter / 8.5 x 11" / 8.25” x 11.75”
Copy Resolution (Input) Flatbed 300 x 300, 300 x 600, 600 x 600 [dpi]
Copy Resolution (Input) ADF 300 x 300, 600 x 600 [dpi]
Copy Resolution (Print) 600 x 1200 [dpi]
Maximum Copy Resolution (Input) 600 x 600 [dpi]
Copy Features Automatic 1-sided to 2-sided, Fit to Page, Automatic Reduction and Enlargement (25 – 400%), ID Copy, Adjustable Copy Density, 1-sided to 2-sided, 2-sided to 1-sided, 2-sided to 2-sided, Adjustments — Density, Contrast, Colour, Sharpness, Mixed Size Originals
Scanner Type Colour flatbed/Automatic single-pass 2-sided ADF
Optical Resolution 1200 dpi
Hardware Resolution 600 x 1200 dpi
Maximum Resolution 9600 dpi interpolated
Scanner Speed – A4 / Letter Simplex: 50 ipm3
– A4 / Letter Duplex: 100 ipm3 (Measured According to ISO/IEC 17991)
Maximum Scan Bed Size 215.9 x 355.6 mm
Scan Functions Email, FTP, Network folders, Computer (Epson Document Capture Pro), Microsoft SharePoint® with Epson Document Capture Pro option, USB Memory Device
Recommended Monthly Print Volume

2,800 – 30,000 pages per month

FAX (option)
Type Mono and colour
Modem Up to 33.6 kbps
Receive Memory 6 MB
Transmission Paper Size Up to Letter (215.9 x 279.4 mm)
Receiving Paper Size Up to Letter / 215.9 x 279.4 mm
Speed Dial Numbers Up to 2,000
Fax Features Send/Receive/Fax to Email/Fax to Folder, Inbox, Password Delayed Send, Sharpness, Copy Ratio
Support Paper Thickness 52 – 128 gsm
Capacity/Number of Originals 100 sheets, 80 gsm
Automatic single-pass, 2-sided Scan/Copy/Fax Yes
Standard Connectivity SuperSpeed USB 3.0
Wi-Fi Direct (optional)®5
Ethernet – 1000Base-T/100Base-TX/10Base-T
Operating Systems Windows 10, Windows 8, 8.1 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Windows Vista® (32-bit, 64-bit), Windows XP SP3 (32-bit), Windows XP Professional x64 Edition, Windows Server® 2003 SP28 – Windows Server 2016, Mac OS® X 10.6.8 – macOS 10.12.x7
Maximum Paper Size Standard cassette up to Letter / A4 size
Paper Types Plain Paper, Ultra-Premium Presentation Paper Matte, Premium Presentation Paper Matte, Presentation Paper Matte, envelopes and card stock up to 300 gsm (Note: Gloss Paper is not suitable)
Number of Paper Trays 1 standard cassette trays and 1 multipurpose tray; optional single cassette; optional dual cassette
Input Paper Capacity Standard: 600 sheets, (500 sheets tray x 1, 100 sheet multipurpose tray); optional single 500 sheet tray [500 sheets]; optional dual 500 sheet tray [1000 sheets]; Max: 2,100 sheets
Supported Paper Weights Standard cassette trays: up to 160 gsm
Multipurpose tray: up to 300 gsm
Display 10.1" colour touchscreen
Temperature Operating: 10° – 35° C
Storage: -20° – 40° C
Relative Humidity Operating: 15 – 85%
Storage: 5 – 85% (no condensation)
Noise Level Less than 55 dB
Rated Voltage AC 240 V
Rated Frequency 50 – 60 Hz
Power Consumption (Approximate) Standalone Copy Printing: 84 W
Ready Mode: 36 W
Sleep Mode: 0.9 W
Country of Origin Indonesia
Weight and Dimensions (W x D x H) Printer: 465 x 490 x 570 mm, 56.3 kg (printer), 58.7 kg (printer with supplies)
Printer with extra single cassette (2 tray system) : 465 x 490 x 670 mm
Printer with extra single cassette and dual cassette (4 tray system) : 465 x 490 x 938 mm
What's in the Box WorkForce Enterprise AM-C400 MFP, instruction booklet, power cord, 4x DURABrite Pro Ink cartridges (1x Black ink cartridge and 3x colour ink cartridges: 1x Cyan, 1x Magenta, 1x Yellow)
Software Available Epson printer driver, PCL 5 driver emulation8, PCL 6 driver emulation8, Adobe® PostScript® 3, Document Capture Pro
Mono and colour print speeds are measured in accordance with ISO/IEC 24734. The throughput speed of 100 pages per minute is based on a printer resolution of 600 x 1200 dpi. Individual performance and results may vary due to system configuration, printer and software settings, page complexity, print driver settings, media type, media length, printer language, data file size and printer environment conditions such as humidity and temperature. For optimum performance the recommended environmental conditions are;

Operation        Temperature: 10 – 35°C        Humidity: 15 – 85% (Non-Condensation)
Storage           Temperature: 20 – 40°C        Humidity: 5 – 85% (Non-Condensation)

When duplex printing is selected and there is high ink density and coverage inside 9.4 mm of the document margins on the reverse page, throughput speed will be reduced to maintain output quality.
For further information on print speed, please visit
Mono and colour copy speeds are determined in accordance with ISO/IEC 29183. Individual results may vary depending on media & image type, media orientation, image processing, image scaling and other factors.
Cartridge yields are based on ISO/IEC 24711 tests in Default Mode printing continuously. Cartridge yields vary for reasons including images printed, print settings, temperature and humidity. Yields may be lower when printing infrequently or predominantly with one ink colour. All ink colours are used for printing and printer maintenance, and all colours have to be installed for printing. To ensure print quality, part of the ink from the installed cartridges is used for printer start up and a variable amount of ink remains in the cartridges after the "replace cartridge" signal is shown. For more information, visit
Media stored in high temperatures and high humidity can affect print performance. Epson recommends storing your chosen media in a standard office environment for at least 24 hrs before use.
For a list of recommended media that has been tested by Epson to provide optimal results, please refer contact Epson more information.
Epson recommends using envelopes that open from the long edge. Short edge envelopes will cause decreased output quality. For window facing envelopes, Epson recommends using 100 gsm media or better.
For prints longer than 483 mm the printer will default to a plain paper setting which utilises a 600 x 1200 dpi printer resolution.
Not all media types are supported for PCL printing.
Epson understands that choosing the right media for your printer is critical to reproducing high quality results. Epson recommends you evaluate the performance of your chosen Epson printer with your preferred media type by arranging a demonstration with one of our Authorised Stockists or for more information contact Epson Australia on (02)8899-3666.
1 Mono and colour print speeds are measured in accordance with ISO/IEC 24734. Actual print times will vary based on system configuration, software, and page complexity. For more information, visit
2 Mono and colour copy speeds are determined in accordance with ISO/IEC 29183. Actual copy times will vary based on system configuration and page complexity.
3 Scan speed throughput has been measured according to ISO/IEC 17991.
4 Duty cycle is the maximum number of pages the device can print in a peak month. The recommended monthly print volume is a figure that the device can handle consistently over the life of the device. It's important to match this figure with the expected number of printed pages per month to ensure optimal performance. Choosing a device that does not match the recommended monthly print volumes, and therefore the expected lifetime print volume (recommended monthly print volume x 5 years) may affect device performance and service costs.
5 Wi-Fi CERTIFIED™; level of performance subject to the range of the router being used. Wi-Fi Direct® may require printer software.
6 NFC requires use of a device that includes NFC, and may require additional software.
7 Some applications and/or functions may not be supported under Mac OS X®.
8 Not all media types are supported for PCL printing.

Usage Conditions
Epson products are designed and made to give highly reliable use and long life when used according to its specifications. With any system, product or device used in situations where human life may be involved or at risk, Epson advises that you should take all necessary steps to ensure the suitability of your Epson product for inclusion in your system, and recommends that you include fail-safe procedures and redundancy support or backup equipment in your system, to maintain the maximum safety margin and optimum system reliability. Examples include but are not limited to – do not interfere with any electrical components within the device, do not use items supplied with the product for purposes other than as intended by Epson (ie mains cords, inks, CDs, plastic wrapping) and do not make modifications to the product.

This printer is designed to function only with genuine Epson ink cartridges and not with third party ink cartridges. The printer may not function properly or at all if you use third party ink cartridges.