Epson Moverio BT-200 Smart Glasses

Epson Moverio BT-200 Smart Glasses

Smart Glasses

Enhance Your World with a New Standard in Wearable Technology



FREQUENTLY ASKED QUESTIONS

Top FAQ's
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All FAQ's

Connection and Setup
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Error Messages and Lights
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Image Quality and Appearance
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Specifications and System Requirements
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Wireless
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Something Else
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ANSWERS:

Top FAQ's
1. Q. Can I view 3D images with my product?
 

A. Yes, you may view 3D images that are in a side-by-side format.

Note: 3D content may be streamed from YouTube.

 
________________              ________________
 
2. Q: Can I access Google Play with the product?
 

A: The product is not Google certified and Google Play cannot be used.

 
________________              ________________
 
3. Q: How can I acquire apps for my product?
 

A: You can find compatible apps for this product in the Moverio APPS Market. Make sure you are connected to the Internet, then tap from the APPS list screen.

 
________________              ________________
 
4. Q: How do I change the screen size on the product?
 

A: You can change the size of the screen depending on the distance from your point of view. If your point of view is in the distance, it will feel as if the screen is in the distance and larger. If your point of view is in close, it will feel as if the screen is close and smaller. The sense of size for the screen varies depending on the individual.

Caution: It is difficult to see all of your surroundings while viewing with the product. Do not leave fragile items in your immediate surroundings, and do not move around while wearing the product.

 
________________              ________________
 
5. Q: What resolution does the product display?
 

A: It displays qHD, 960 x 540 pixels

 
________________              ________________
 
6. Q: Can I use the product without the controller?
 

A: No, the controller is needed to power the headset.

 
________________              ________________
 
7. Q: How do I connect my product to a wireless network?
 

A: Follow these steps:

  1. Tap on the Home screen.



  2. Tap on the APPS list screen.



  3. Tap WIRELESS & NETWORKS > Wi-Fi > OFF to turn on Wi-Fi.


    Available SSIDs are displayed.


  4. Tap the SSID (network name) you want to connect to.



  5. Enter the password, then tap Connect. When is displayed on the status bar, setup is complete.

 
________________              ________________
 
8. Q: Can I connect a mouse or keyboard to the product?
 

A: Yes you can use a mouse and keyboard using a USB 2.0 or Bluetooth 3.0 connection.

 
________________              ________________
 
9. Q: How do I copy a movie from my computer to the product?
 

A: Follow these steps:

  1. Connect the controller to your computer using a USB cable. Your computer recognizes the product as a EMBT2 removable storage disk.



  2. Copy data to the product.


  3. Disconnect the USB cable after the data is copied.

 
________________              ________________
 
10. Q: How much does the product weigh?
 

A: The headset weighs 3.10 oz (88 g) and the controller weighs 4.37 oz (124 g).

 
________________              ________________
 
Connection and Setup
1. Q. Can I connect a mouse or keyboard to the product?
 

A: Yes, you can use a mouse and keyboard using a USB 2.0 or Bluetooth 3.0 connection.

Note: For a USB 2.0 connection, an OTG (On-The-Go) host cable is required.

 
________________              ________________
 
2. Q. Can I use the product without the controller?
 

A: No, the controller is needed to power the headset.

 
________________              ________________
 
3. Q. Does the product support a network connection when using the iPhone tethering function?
 

A: No, the product cannot connect to a network when using an iPhone's tethering function.

 
________________              ________________
 
4. Q. How do I connect my product to a wireless network?
 

A: Follow these steps:

  1. Tap on the Home screen.



  2. Tap on the APPS list screen.



  3. Tap WIRELESS & NETWORKS > Wi-Fi > OFF to turn on Wi-Fi. (this will enable the plugin).



  4. Tap the SSID (network name) you want to connect to.



  5. Enter the password, then tap Connect. When is displayed on the status bar, setup is complete.

 
________________              ________________
 
5. Q. How do I connect the product to a Wi-Fi network?
 

A: Follow these steps:

  1. Tap on the App list screen.


  2. In the Wi-Fi menu, tap OFF to set it ON. Available SSID (network names) are displayed.


  3. Tap the SSID that you want to connect to. The Enter Password screen is displayed.


  4. Tap the SSID (network name) you want to connect to.


  5. Enter the password, then tap Connect. When is displayed on the status bar, the product has successfully connected to a Wi-Fi network.

 
________________              ________________
 
6. Q. How do I power the unit on and off?
 

A: To turn on the unit:

  1. Slide the power switch to the side and hold it there until the LED indicator turns light blue.



  2. The LED indicator flashes light blue when starting up. Startup is complete when the indicator stops flashing, then turns solid light blue.


  3. Put on the headset and check that the Home screen is displayed.



To turn off the unit:

  1. Slide the power switch to the side and hold it there for at least a second. The Power off screen is displayed.



  2. Tap OK to power the unit off.

 
________________              ________________
 
7. Q. I am unable to use the microphone function on the included intraoricular earphone. What should I do?
 

A: The earphone may not be recognized by the product if you plug it slowly onto the earphone socket. Try reinserting the earphone into the earphone socket quickly.

 
________________              ________________
 
8. Q. I closed the Moverio Mirror application but the product remains connected to the Wireless Mirroring Adapter. What should I do?
 

A: If the Moverio Mirror application is not closed properly, the Wireless Mirroring Adapter will remain connected via Wi-Fi direct. Follow these steps to close Moverio Mirror:

  1. Select Menu when content is displayed.


  2. Tap Quit Mark located in the top left corner of the display.


  3. Tap OK to exit.


  4. When you see the Settings menu tap Wi-Fi direct to deselect it.


  5. Press the Back key on the remote when you see the Moverio Mirror screen.


  6. Tap OK to exit.

 
________________              ________________
 
Error Messages and Lights
1. Q. A light is displayed on the controller. What does this mean?
 

A: See the table below:

Light Status
Light blue Operating
Flashing light blue (one second intervals) Starting up / Shutting down
Flashing light blue (two second intervals) Charging
Flashing red Battery running low/Startup error
Flashing red three times Insufficient battery to start up
Blue Sleep mode

 
________________              ________________
 
Image Quality and Appearance
 
1. Q. Can I view 3D images with my product?
 

A: Yes, you may view 3D images that are in a side-by-side format.

Note: 3D content may be streamed from YouTube.

 
________________              ________________
 
2. Q. How do I adjust the color or brightness of an image?
 

A: The image color cannot be adjusted, however you can adjust the brightness by doing the following:

  1. If necessary, power on unit.


  2. Press the Switch Key on the left side of the controller until the Screen brightness option appears.


    The Media volume window screen is displayed.


  3. Press the Switch Key button again, the Screen brightness window is displayed.


  4. Press the Up / Down key on the right side of the controller to adjust the brightness.



  5. After you adjust the brightness, wait approximately three seconds for the window to disappear.

 
________________              ________________
 
3. Q. How do I change the screen size on the product?
 

A: You can change the size of the screen depending on the distance from your point of view. If your point of view is in the distance, it will feel as if the screen is in the distance and larger. If your point of view is in close, it will feel as if the screen is close and smaller. The sense of size for the screen varies depending on the individual.

Caution: It is difficult to see all of your surroundings while viewing with the product. Do not leave fragile items in your immediate surroundings, and do not move around while wearing the product.

 
________________              ________________
 
4. Q. What resolution does the product display?
 

A: It displays qHD, 960 x 540 pixels.

 
________________              ________________
 
Specifications and System Requirements
 
1. Q. A light is displayed on the controller. What does this mean?
 

A: See the table below:

Light Status
Light blue Operating
Flashing light blue (one second intervals) Starting up / Shutting down
Flashing light blue (two second intervals) Charging
Flashing red Battery running low/Startup error
Flashing red three times Insufficient battery to start up
Blue Sleep mode

 
________________              ________________
 
2. Q. Can I access Google Play with the product?
 

A: The product is not Google certified and Google Play cannot be used.

 
________________              ________________
 
3. Q. Can I use the product anywhere?
 

A: Please follow the precautions below:

  • Do not wear this product while driving a car, riding a motor bike or bicycle, cooking, or preforming any other dangerous tasks. Doing so may result in accident or injury.

  • Do not use this product in unstable locations such as stairs or at altitude. Also, do not use the product while walking in locations where there is a lot of traffic or where it is dark. Doing so may result in accident or injury.

  • Be aware of your surroundings while walking and viewing images from the product at the same time. Being too focused on the image can result in accidents, falls, and collisions with other people.

  • When viewing in dark locations, it is difficult to see your surroundings due to the brightness of the image. Be aware of your surroundings.

  • When using this product in small locations, be aware of your surroundings.

  • Do not use the product in locations where it may get wet or is subject to humidity such as in a bath or shower. Doing so may result in fire or electric shock.

For more instructions, see Safety Instructions in the product's User's Guide.

 
________________              ________________
 
4. Q. How do I change the screen size on the product?
 

A: You can change the size of the screen depending on the distance from your point of view. If your point of view is in the distance, it will feel as if the screen is in the distance and larger. If your point of view is in close, it will feel as if the screen is close and smaller. The sense of size for the screen varies depending on the individual.

Caution: It is difficult to see all of your surroundings while viewing with the product. Do not leave fragile items in your immediate surroundings, and do not move around while wearing the product.

 
________________              ________________
 
5. Q. How long does the battery last?
 

A: Battery life is approximately 6 hours. The battery life may vary depending on usage and the operating environment.

Note: It takes approximately 5.5 hours to charge the battery initially.

 
________________              ________________
 
6. Q. How much does the product weigh?
 

A: The headset weighs 3.10 oz (88 g) and the controller weighs 4.37 oz (124 g).

 
________________              ________________
 
7. Q. How much internal storage does the product have?
 

A: The product has 9 GB of internal storage and 8 GB of it is available for storage.

Note: The product also supports microSD cards up to 2 GB and microSDHC cards up to 32 GB.

 
________________              ________________
 
8. Q. What can I do with the camera?
 

A: You can capture movies and still images, or read QR codes with the built-in camera.

 
________________              ________________
 
9. Q. What can I do with the product?
 

A: You can do the following:

  • Capture movies and still images with the built-in camera and read QR codes.

  • Connect wirelessly to a Miracast device. This allows you to stream movies from a smartphone to the product, or stream movies from the product to a TV.

  • Connect to a gaming device with the HDMI port.

  • Download and use apps from the Moverio APPS Market.

  • Navigate Augmented Reality in facilities where AR services are available.

  • Setup an email account, then send, receive, and view email.

  • View websites.

  • View movies copied from a computer to the product.

  • View content on a "floating" 80-inch perceived screen.

  • Listen to music from the Internet or a microSD card.

  • View 3D images that are in side-by-side format.

  • Interact with your surroundings while viewing content.

 
________________              ________________
 
10. Q. What is the difference between the BT-200 and Google Glass?
 

A: Google Glass is a monocular type device with enhanced camera and video shooting capabilities. It is intended for use with a smartphone.

The BT-200 is a binocular type device. It allows users to view digital content in a large-screen format by connecting with smartphones and various other types of equipment. It can accommodate AR (Augmented Reality) applications due to its high binocular see-through format and compatibility.

 
________________              ________________
 
11. Q. What is the main difference between the BT-200 and the Sony MZ-T2/3?
 

A: The BT-200 has a see-through display, while the Sony MZ-T2/3 is a total absorption type (full and closed) product. With the BT-200, users can see their surroundings while viewing an image on the display.

Sony's product enables individuals to enjoy watching movies and gaming entertainment at home. The BT-200 is a mobile, digital content viewer that can be used virtually anywhere. It's lightweight, portable, and enables users to maintain their view of the external world.

 
________________              ________________
 
12. Q. What movie formats are supported?
 

A: The following formats are supported:

  • MP4 (MPEG4+AAC/Dolby Digital Plus)

  • MPEG2 (H.264+AAC/Dolby Digital Plus)

 
________________              ________________
 
13. Q. What resolution does the product display?
 

A: It displays qHD, 960 x 540 pixels.

 
________________              ________________
 
14. Q. What should I do if the controller is not responding to my directions?
 

A: If the pointer moves in a different direction from the trackpad operation, the controller's rotation setting may be set to on. Tap on the APPS list screen, and then check Language & input > Auto-rotate trackpad.

 
________________              ________________
 
15. Q. What type of smartphone applications can be used on the product?
 

A: Moverio OS applications can be used. There may be display issues since the smartphone and BT-200 use different displays.

 
________________              ________________
 
16. Q. Which memory cards are compatible with the product?
 

A: You can use the following:

Type Size
microSD up to 2 GB
microSDHC up to 32 GB

 
________________              ________________
 
17. Q. Why can't I record sound when using the preinstalled Sound Recorder app on my product?
 

A: This app is not supported by the BT-200 even though it came preinstalled on the product.

 
________________              ________________
 
18. Q. Why does it take the product a long time to acquire my location?
 

A: Depending on the environment, there may be a delay in acquiring your location information. If possible, avoid buildings and other structures to effectively use the GPS function on the product.

 
________________              ________________
 
Wireless
1. Q. How do I connect my product to a wireless network?
 

A: Follow these steps:

  1. Tap on the Home screen.



  2. Tap on the APPS list screen.



  3. Tap WIRELESS & NETWORKS > Wi-Fi > OFF to turn on Wi-Fi.


  4. Tap the SSID (network name) you want to connect to.



  5. Available SSIDs are displayed.

  6. Enter the password, then tap Connect. When is displayed on the status bar, setup is complete.

 
________________              ________________
 
2. Q. How do I connect the product to a Wi-Fi network?
 

A: Do the following:

  1. Tap on the App list screen.


  2. In the Wi-Fi menu, tap OFF to set it ON. Available SSID (network names) are displayed.


  3. Tap the SSID that you want to connect to. The Enter Password screen is displayed.


  4. Enter a password, and then tap Connect. When is displayed on the status bar, the product has successfully connected to a Wi-Fi network.

 
________________              ________________
 
Something Else
 
1. Q. Are there any safety instructions I should follow?
 

A: Yes, please refer to page 6 of the Safety Instructions in the User's Guide for information.

 
________________              ________________
 
2. Q. Can I access Google Play with the product?
 

A: The product is not Google certified and Google Play cannot be used.

 
________________              ________________
 
3. Q. Can I connect a mouse or keyboard to the product?
 

A: Yes you can use a mouse and keyboard using a USB 2.0 or Bluetooth 3.0 connection.

Note: For a USB 2.0 connection, an OTG (On-The-Go) host cable is required.

 
________________              ________________
 
4. Q. Can I use the product anywhere?
 

A: Please follow the precautions below:

  • Do not wear this product while driving a car, riding a motor bike or bicycle, cooking, or preforming any other dangerous tasks. Doing so may result in accident or injury.

  • Do not use this product in unstable locations such as stairs or at altitude. Also, do not use the product while walking in locations where there is a lot of traffic or where it is dark. Doing so may result in accident or injury.

  • Be aware of your surroundings while walking and viewing images from the product at the same time. Being too focused on the image can result in accidents, falls, and collisions with other people.

  • When viewing in dark locations, it is difficult to see your surroundings due to the brightness of the image. Be aware of your surroundings.

  • When using this product in small locations, be aware of your surroundings.

  • Do not use the product in locations where it may get wet or is subject to humidity such as in a bath or shower. Doing so may result in fire or electric shock.

For more instructions, please refer to page 14 of the Safety Instructions in the product's User's Guide.

 
________________              ________________
 
5. Q. Can I use the product without the controller?
 

A: No, the controller is needed to power the headset.

 
________________              ________________
 
6. Q. Can I view 3D images with my product?
 

A: Yes, you may view 3D images that are in a side–by–side format.

Note: 3D content may be streamed from YouTube.

 
________________              ________________
 
7. Q. Can I wear my glasses with the headset?
 

A: Yes, it is designed to accommodate glasses that are 5.7 inches (14.5 cm) or less in width. For instructions, see For people who wear glasses in the User's Guide.

 
________________              ________________
 
8. Q. How can I acquire apps for my product?
 

A: You can find compatible apps for this product in the Moverio APPS Market. Make sure you are connected to the Internet, then tap from the APPS list screen.

 
________________              ________________
 
9. Q. How do I change the display language on my product?
 

A: You can do the following:

  1. Tap on the APPS list screen.


  2. Tap PERSONAL > Language & input > Language.



  3. Tap the language you want to use.



  4. The display language changes to the selected language.

 
________________              ________________
 
10. Q. How do I clean my product?
 

A: If there is dust or dirt on the lenses, wipe them carefully with a soft cloth.

 
________________              ________________
 
11. Q. How do I copy a movie from my computer to the product?
 

A: Do the following:

  1. Connect the controller to your computer using a USB cable. Your computer recognizes the product as a EMBT2 removable storage disk.



  2. Copy data to the product.


  3. Disconnect the USB cable after the data is copied.

 
________________              ________________
 
12. Q. How do I power the unit on and off?
 

A: To turn on the unit:

  1. Slide the power switch to the side and hold it there until the LED indicator turns light blue.



  2. The LED indicator flashes light blue when starting up. Startup is complete when the indicator stops flashing, then turns solid light blue.


  3. Put on the headset and check that the Home screen is displayed.



To turn off the unit:

  1. Slide the power switch to the side and hold it there for at least a second. The Power off screen is displayed.



  2. Tap OK to power the unit off.

 
________________              ________________
 
13. Q. How much does the product weigh?
 

A: The headset weighs 3.10 oz (88 g) and the controller weighs 4.37 oz (124 g).

 
________________              ________________
 
14. Q. I am unable to use the microphone function on the included intraoricular earphone. What should I do?
 

A: The earphone may not be recognized by the product if you plug it slowly onto the earphone socket. Try reinserting the earphone into the earphone socket quickly.

 
________________              ________________
 
15. Q. Which memory cards are compatible with the product?
 

A: You can use the following:

Type Size
microSD up to 2 GB
microSDHC up to 32 GB

 
________________              ________________