WorkForce Enterprise AM-C550

Product Code:

C11CJ92501
(Epson Global Code: C11CJ92501)

Where To Buy Buy consumables

Description:

KEY FEATURES & BENEFITS

Breakthrough speed that takes business productivity to a whole new level – 55 ISO ppm¹ (mono/colour) prints and copy² in A4.
Quality and reliability without compromise – advanced PrecisionCore Heat-Free Technology and a stationary linehead deliver both speed and professional-quality output.
Make an impact while minimising costs – professional, high-resolution output (600 x 1200 dpi) from an extremely cost-effective network-ready multi-function printer.
Conserve energy – Epson Heat-Free Technology uses just a ¼ of the energy of a laser printer.³
Small footprint – among the smallest physical footprint in its class.
Manage your printer fleet and keep costs in check – compatible with third-party software solutions for managing usage limitations, user authentication and more. Epson Device Admin software can also be utilised for fleet management.
Print from anywhere – featuring Epson Connect, with a full suite of mobile printing capabilities.⁴
Do more with an intuitive user interface – scan to email or the cloud⁵ from a user-friendly 10.1" touchscreen.
Expedite your workflow – 2,100-page maximum paper capacity for high-volume printing.
Work smarter – dual-head, single-pass scanner simultaneously scans both sides of 2-sided documents at up to 100 ipm.

For more information go to http://www.epson.com.au

At a Glance

Breakthrough speed that takes business productivity to a whole new level – 55 ISO ppm¹ (mono/colour) prints and copy² in A4.
Quality and reliability without compromise – advanced PrecisionCore Heat-Free Technology and a stationary linehead deliver both speed and professional-quality output.
Make an impact while minimising costs – professional, high-resolution output (600 x 1200 dpi) from an extremely cost-effective network-ready multi-function printer.
Conserve energy – Epson Heat-Free Technology uses just a ¼ of the energy of a laser printer.³
Small footprint – among the smallest physical footprint in its class.
Manage your printer fleet and keep costs in check – compatible with third-party software solutions for managing usage limitations, user authentication and more. Epson Device Admin software can also be utilised for fleet management.
Print from anywhere – featuring Epson Connect, with a full suite of mobile printing capabilities.⁴
Do more with an intuitive user interface – scan to email or the cloud⁵ from a user-friendly 10.1" touchscreen.
Expedite your workflow – 2,100-page maximum paper capacity for high-volume printing.

Features

KEY FEATURES & BENEFITS

Breakthrough speed that takes business productivity to a whole new level – 55 ISO ppm¹ (mono/colour) prints and copy² in A4.
Quality and reliability without compromise – advanced PrecisionCore Heat-Free Technology and a stationary linehead deliver both speed and professional-quality output.
Make an impact while minimising costs – professional, high-resolution output (600 x 1200 dpi) from an extremely cost-effective network-ready multi-function printer.
Conserve energy – Epson Heat-Free Technology uses just a ¼ of the energy of a laser printer.³
Small footprint – among the smallest physical footprint in its class.
Manage your printer fleet and keep costs in check – compatible with third-party software solutions for managing usage limitations, user authentication and more. Epson Device Admin software can also be utilised for fleet management.
Print from anywhere – featuring Epson Connect, with a full suite of mobile printing capabilities.⁴
Do more with an intuitive user interface – scan to email or the cloud⁵ from a user-friendly 10.1" touchscreen.
Expedite your workflow – 2,100-page maximum paper capacity for high-volume printing.
Work smarter – dual-head, single-pass scanner simultaneously scans both sides of 2-sided documents at up to 100 ipm.

A powerful & professional printer that drives productivity for enterprise

Discover superior quality at incredibly high speeds. Enjoy consistently superb image quality at 600 x 1200 dpi and print speeds up to 55 pages per minute in simplex and duplex.

By using just a ¼ of the energy of a laser printer³ and reducing the amount of consumables required in the printing process, the WorkForce Enterprise devices reduce their environmental impact and offer a more energy-efficient solution. Enjoy the efficiency of a high paper capacity, up to a maximum of 2,100 sheets, and print up to 31,500 black⁶ or 28,000 colour pages without replenishing ink.

Built for business

PrecisonCore technology, the same platform used for Epson's commercial and industrial devices, provides a robust and reliable print solution that businesses can rely on. Optional embedded cost recovery and follow-me print solutions enable cost monitoring and waste reduction benefits.

PrecisionCore inkjet technology

Epson's linehead Heat-Free PrecisionCore is groundbreaking technology that delivers fast printing with superior quality results. A truly innovative system, PrecisionCore features Epson's advanced thin-film piezoelectric (TFP) elements, which are produced via the MEMS manufacturing process, based on semiconductor micro-fabrication techniques. At the core of this proprietary technology is the PrecisionCore MicroTFP print chip, a digital chip that does not use heat to eject ink and prints at the micron level — 1/100th the size of a human hair. It's this extraordinary focus on accuracy and detail that enables PrecisionCore to deliver revolutionary results, and no heat also means less power consumption, fewer consumables and less intervention, which saves you time and money.

High performance, low intervention

Keep your business moving with WorkForce Enterprise. Forget frequent time-wasting interruptions to change consumables, deal with supplies mismanagement, fix problems or wait for IT support. Just concentrate on smooth, on-demand business printing.

Predictable print costs

Available as part of a managed print service, WorkForce Enterprise printers can help to create a distributed printer fleet that both handles the demands of busy workgroups and delivers predictable print costs and savings.

Confidentiality and security

Epson provides Epson Print Admin (EPA), which is a cost recovery / print workflow solution for security and streamlined process. The benefits include easy access, confidentiality and control, which all contribute to enhanced workflow. This is particularly useful where confidentiality and fast, direct access to prints is crucial. This includes senior management, legal and HR environments, and customer-facing staff like teachers, doctors, nurses and retail staff who can't leave customers, patients or students while they go off to pick up prints.

Fast print speeds

PrecisionCore Heat-Free Technology ensures each nozzle on the printhead delivers. The result is ultra-fast print speeds that eclipse those of colour lasers. WorkForce Enterprise printers deliver professional quality, two-sided colour prints at groundbreaking fast print speeds, making it easy to increase productivity, without compromising quality. Any project can be handled with speed and ease.

Brilliant black and colour text

Delivering perfectly round droplets and extremely accurate dot placement, these remarkable printheads ensure extraordinary output, regardless of the application, delivering brilliant, ultra-sharp text on plain and specialty papers.

Simple wireless connectivity (optional)

Connect to your wireless⁴ network in a snap — 802.11 n, is supported. Wi-Fi Direct enables users to easily connect to wireless networks without a router in seconds, allowing printing from virtually any room in the office.

Wired networking

Built-in Ethernet makes sharing the printer on your network quick and easy.

Productivity anytime, anywhere

Easily print from your tablet or smartphone using Epson Connect™. Supports Android™, Apple^® iPad and iPhone, Chromebook™, Kindle Fire™, Mac^® and Windows^® devices. Wirelessly print documents, photos, emails and web pages whether at the office or on the go. You can also scan documents and save them to the cloud for easy access and collaboration.

Print from your iPad or iPhone

Apple^® AirPrint™ makes it simple to print emails, photos, web pages and documents straight from your iPad or iPhone. There's no software to download, no drivers to install and no cables to connect. Your Apple device will automatically connect to the printer.

¹ Mono and colour print speeds are measured in accordance with ISO/IEC 24734. Actual print times will vary based on system configuration, software, and page complexity. For more information, visit www.epson.com.au/printspeed.

² Mono and colour copy speeds are determined in accordance with ISO/IEC 29183. Actual copy times will vary based on system configuration and page complexity.

³ Comparing Epson WorkForce Enterprise AM-C4000 maximum energy usage while printing of 110 watts with the average maximum energy usage of 1,235 watts of 27 competitive laser devices (35 to 45 ppm A3 colour MFD segment in Australia) as of March 2023 according to data from Keypoint Intelligence.

⁴ Most features require an internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit www.epson.com.au/connect.

⁵ Requires an internet connection, a free Epson Connect account and a destination email address or cloud storage account. For a list of supported cloud services, visit www.epson.com.au/connect.

⁶ Replacement cartridge yields are based on ISO/IEC 24711 tests in Default Mode printing continuously.

Specifications

Product Specifications

Learn More

PRINT
Printing Technology	PrecisionCore 4-Colour (CMYK) drop on-demand line inkjet technology
Maximum Print Resolution	600 x 1200 dpi
Print Speed¹	55 ISO ppm (mono/colour)
Print Features	Simplex, Duplex, Collating, Rotate-sort, Mixed Paper Sizes, Secure Printing, Watermark, Poster Printing
MOBILE PRINTING AND SCANNING
Epson Connect Solutions	Epson Smart Panel, Epson Email Print, Epson Remote Print, Epson Print and Scan App (Windows), Creative Print App (iOS, Android)
Other	Android printing, Fire™ OS printing, Mopria^® Print Service, Easy Photo Scan, Scan to Cloud
COPY
Copy Speed Flatbed²	55 ISO ppm (mono/colour)
Copy Speed ADF²	40 ISO ppm (simplex)
Copy Quantity	1 – 9999
Maximum Copy Size	A4 / Letter / 8.5 x 11" / 8.25” x 11.75”
Copy Resolution (Input) Flatbed	300 x 300, 300 x 600, 600 x 600 [dpi]
Copy Resolution (Input) ADF	300 x 300, 600 x 600 [dpi]
Copy Resolution (Print)	600 x 1200 [dpi]
Maximum Copy Resolution (Input)	600 x 600 [dpi]
Copy Features	Automatic 1-sided to 2-sided, Fit to Page, Automatic Reduction and Enlargement (25 – 400%), ID Copy, Adjustable Copy Density, 1-sided to 2-sided, 2-sided to 1-sided, 2-sided to 2-sided, Adjustments — Density, Contrast, Colour, Sharpness, Mixed Size Originals
SCAN
Scanner Type	Colour flatbed/Automatic single-pass 2-sided ADF
Optical Resolution	1200 dpi
Hardware Resolution	600 x 1200 dpi
Maximum Resolution	9600 dpi interpolated
Scanner Speed	– A4 / Letter Simplex: 50 ipm³ – A4 / Letter Duplex: 100 ipm³ (Measured According to ISO/IEC 17991)
Maximum Scan Bed Size	215.9 x 355.6 mm
Scan Functions	Email, FTP, Network folders, Computer (Epson Document Capture Pro), Microsoft SharePoint® with Epson Document Capture Pro option, USB Memory Device
DUTY CYCLE⁴
Recommended Monthly Print Volume	2,800 – 30,000 pages per month
FAX (option)
Type	Mono and colour
Modem	Up to 33.6 kbps
Receive Memory	6 MB
Transmission Paper Size	Up to Letter (215.9 x 279.4 mm)
Receiving Paper Size	Up to Letter / 215.9 x 279.4 mm
Speed Dial Numbers	Up to 2,000
Fax Features	Send/Receive/Fax to Email/Fax to Folder, Inbox, Password Delayed Send, Sharpness, Copy Ratio
AUTO DOCUMENT FEEDER
Support Paper Thickness	52 – 128 gsm
Capacity/Number of Originals	100 sheets, 80 gsm
Automatic single-pass, 2-sided Scan/Copy/Fax	Yes
CONNECTIVITY
Standard Connectivity	SuperSpeed USB 3.0 Wireless⁵ Wi-Fi Direct (optional)^®5 Ethernet – 1000Base-T/100Base-TX/10Base-T NFC⁶
Operating Systems	Windows 10, Windows 8, 8.1 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Windows Vista^® (32-bit, 64-bit), Windows XP SP3 (32-bit), Windows XP Professional x64 Edition, Windows Server^® 2003 SP28 – Windows Server 2016, Mac OS^® X 10.6.8 – macOS^™ 10.12.x⁷
PAPER HANDLING
Maximum Paper Size	Standard cassette up to Letter / A4 size
Paper Types	Plain Paper, Ultra-Premium Presentation Paper Matte, Premium Presentation Paper Matte, Presentation Paper Matte, envelopes and card stock up to 300 gsm (Note: Gloss Paper is not suitable)
Number of Paper Trays	1 standard cassette trays and 1 multipurpose tray; optional single cassette; optional dual cassette
Input Paper Capacity	Standard: 600 sheets, (500 sheets tray x 1, 100 sheet multipurpose tray); optional single 500 sheet tray [500 sheets]; optional dual 500 sheet tray [1000 sheets]; Max: 2,100 sheets
Supported Paper Weights	Standard cassette trays: up to 160 gsm Multipurpose tray: up to 300 gsm
GENERAL
Display	10.1" colour touchscreen
Temperature	Operating: 10° – 35° C Storage: -20° – 40° C
Relative Humidity	Operating: 15 – 85% Storage: 5 – 85% (no condensation)
Noise Level	Less than 55 dB
Rated Voltage	AC 240 V
Rated Frequency	50 – 60 Hz
Power Consumption (Approximate)	Standalone Copy Printing: 86 W Ready Mode: 36 W Sleep Mode: 0.9 W
Country of Origin	Indonesia
Weight and Dimensions (W x D x H)	Printer: 465 x 490 x 570 mm, 56.3 kg (printer), 58.7 kg (printer with supplies) Printer with extra single cassette (2 tray system) : 465 x 490 x 670 mm Printer with extra single cassette and dual cassette (4 tray system) : 465 x 490 x 938 mm
What's in the Box	WorkForce Enterprise AM-C550 MFP, instruction booklet, power cord, 4x DURABrite Pro Ink cartridges (1x Black ink cartridge and 3x colour ink cartridges: 1x Cyan, 1x Magenta, 1x Yellow)
Software Available	Epson printer driver, PCL 5 driver emulation⁸, PCL 6 driver emulation⁸, Adobe^® PostScript^® 3^™, Document Capture Pro
PRINT SPEEDS Mono and colour print speeds are measured in accordance with ISO/IEC 24734. The throughput speed of 100 pages per minute is based on a printer resolution of 600 x 1200 dpi. Individual performance and results may vary due to system configuration, printer and software settings, page complexity, print driver settings, media type, media length, printer language, data file size and printer environment conditions such as humidity and temperature. For optimum performance the recommended environmental conditions are; Operation Temperature: 10 – 35°C Humidity: 15 – 85% (Non-Condensation) Storage Temperature: 20 – 40°C Humidity: 5 – 85% (Non-Condensation) When duplex printing is selected and there is high ink density and coverage inside 9.4 mm of the document margins on the reverse page, throughput speed will be reduced to maintain output quality. For further information on print speed, please visit www.epson.com.au/printspeed.
COPY SPEEDS Mono and colour copy speeds are determined in accordance with ISO/IEC 29183. Individual results may vary depending on media & image type, media orientation, image processing, image scaling and other factors.
CARTRIDGE YIELDS Cartridge yields are based on ISO/IEC 24711 tests in Default Mode printing continuously. Cartridge yields vary for reasons including images printed, print settings, temperature and humidity. Yields may be lower when printing infrequently or predominantly with one ink colour. All ink colours are used for printing and printer maintenance, and all colours have to be installed for printing. To ensure print quality, part of the ink from the installed cartridges is used for printer start up and a variable amount of ink remains in the cartridges after the "replace cartridge" signal is shown. For more information, visit www.epson.com.au.
MEDIA Media stored in high temperatures and high humidity can affect print performance. Epson recommends storing your chosen media in a standard office environment for at least 24 hrs before use. For a list of recommended media that has been tested by Epson to provide optimal results, please refer contact Epson more information. Epson recommends using envelopes that open from the long edge. Short edge envelopes will cause decreased output quality. For window facing envelopes, Epson recommends using 100 gsm media or better. For prints longer than 483 mm the printer will default to a plain paper setting which utilises a 600 x 1200 dpi printer resolution. Not all media types are supported for PCL printing. Epson understands that choosing the right media for your printer is critical to reproducing high quality results. Epson recommends you evaluate the performance of your chosen Epson printer with your preferred media type by arranging a demonstration with one of our Authorised Stockists or for more information contact Epson Australia on (02)8899-3666. ¹ Mono and colour print speeds are measured in accordance with ISO/IEC 24734. Actual print times will vary based on system configuration, software, and page complexity. For more information, visit www.epson.com.au/printspeed. ² Mono and colour copy speeds are determined in accordance with ISO/IEC 29183. Actual copy times will vary based on system configuration and page complexity. ³ Scan speed throughput has been measured according to ISO/IEC 17991. ⁴ Duty cycle is the maximum number of pages the device can print in a peak month. The recommended monthly print volume is a figure that the device can handle consistently over the life of the device. It's important to match this figure with the expected number of printed pages per month to ensure optimal performance. Choosing a device that does not match the recommended monthly print volumes, and therefore the expected lifetime print volume (recommended monthly print volume x 5 years) may affect device performance and service costs. ⁵ Wi-Fi CERTIFIED™; level of performance subject to the range of the router being used. Wi-Fi Direct® may require printer software. ⁶ NFC requires use of a device that includes NFC, and may require additional software. ⁷ Some applications and/or functions may not be supported under Mac OS X^®. ⁸ Not all media types are supported for PCL printing.

Usage Conditions
Epson products are designed and made to give highly reliable use and long life when used according to its specifications. With any system, product or device used in situations where human life may be involved or at risk, Epson advises that you should take all necessary steps to ensure the suitability of your Epson product for inclusion in your system, and recommends that you include fail-safe procedures and redundancy support or backup equipment in your system, to maintain the maximum safety margin and optimum system reliability. Examples include but are not limited to – do not interfere with any electrical components within the device, do not use items supplied with the product for purposes other than as intended by Epson (ie mains cords, inks, CDs, plastic wrapping) and do not make modifications to the product.

This printer is designed to function only with genuine Epson ink cartridges and not with third party ink cartridges. The printer may not function properly or at all if you use third party ink cartridges.