From time to time some units are returned to us for the following reasons :-
- Slight cosmetic damage to the unit.
- The unit was refused delivery.
- The unit is no longer a current model.
- Or the unit was "Dead on Arrival" and subsequently has been repaired and fully tested back to Epson's specifications
These units are substantially unused, except for checking and quality verification by Epson's own service department to ensure they perform properly. With our multifunction and single function printers a new set of ink cartridges have been installed in the unit for testing purposes, should the ink levels in a cartridge be below 75%, then an additional new cartridge will be included in the box.
Please note that large format printers do not ship with inks, and differ from unit to unit with regards to their condition, age, packaging, and included accessories - please refer to specific product pages for details.
Due to the fantastic price reductions offered on Factory Seconds, stock volumes move quickly and Factory Second products are only offered on a "while stocks last" basis. The standard Epson product warranty for Factory Second products is typically reduced to six (6) months from Epson's invoice date however, with large format printers it may occasionally be longer and there may be facility to extend further through optional purchase of CoverPlus (details are noted on the specific product pages). For more information on Epson's warranty click here.
Factory Second products available on this website are only offered
for sale to end users and are not offered for re-sale by resellers.
Factory Seconds products are not eligible for additional
Epson promotional offers or cashbacks.
Factory Second products on this website can only be delivered with in Australia. Epson has the right to limit quantities of Factory Seconds sold to any purchaser.
Now supported by Epson CoverPlus service packs.
Epson's normal terms and conditions of sale apply to Factory Seconds orders, more information.
UPDATING THE FACTORY SECONDS POLICY
Epson will not send you any separate notification of any changes to its Factory Seconds Policy.