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Epson Help Desk



To our valued customers

Our Call Centre remains open, 1300 361 054 however longer than usual wait times may be experienced.

Epson understands the value of your business and the importance of providing the best possible support to you.

To ensure uninterrupted support, please refer to the self-help tools available on our website at

Alternatively, you may choose to contact by accessing the online technical query form at


VICTORIAN RESIDENTS – Stage 4 Restrictions

If you are classified as an Essential Business and have a product in need of urgent repair, please advise the Call Centre operator – 1300 361 054.

For non-essential businesses we regrettably are unable to proceed with a service booking during Stage 4 Restrictions. Please contact us to re-schedule your service request at a time that the Stage 4 restrictions are downgraded.

Please rest assured that if your warranty should expire during this period, Epson will extend your warranty for the elapsed period during the Stage 4 restrictions and honor your warranty claim when permissible.

Thank you for your understanding and support during this unprecedented time.

For Technical Support, Driver Downloads and Manuals, please click here


For Pre-Sales & Product Information, please click here


For Shop Online Support, please click here


For Telephone Enquiries, please call 1300 361 054.

Call Centre Hours

Mon - Fri    8:30am - 6:00pm AEST
Sat - Sun    9:00am - 6:00pm AEST


Head Office - Sydney

Level 1, 3 Talavera Road
Macquarie Park, NSW 2113

Locked Bag 2238
North Ryde, BC1670

Tel: (02) 8899 3666
Support: 1300 361 054


Building 11, Yennora Distribution Centre
Byron Road / Dennistoun Avenue
Yennora, NSW, 2161.


1155 Malvern Road
Malvern, VIC 3144

Visitation by appointment only

Support: 1300 361 054


Unit 4C
305 Montague Rd
West End, Qld 4101

Support: 1300 361 054


Level 3
1060 Hay Street
West Perth, WA 6005

Support: 1300 361 054


15B King William Street
Kent Town, SA 5067

Support: 1300 361 054