Apple AirPrint Support - Frequently Asked Questions

Apple AirPrint™ is wireless printing right from your iPad, iPhone or iPod touch¹. AirPrint on iOS devices makes it simple to print your email, photos, web pages, and documents. There's no software to download, no drivers to install, and no cables to connect. The application is compatible with Apple iOS, iPhone, iPad & iPod touch.

Epson Printers Supported*

• View the list of printers and then click on the model of printer for more details.
  
  *Not all models may be available in your country.

 

 

QUESTIONS:
Product Information
1.	What is Apple's AirPrint technology?
2.	What paper types are supported by AirPrint?
3.	Which Apple devices does AirPrint support?
4.	Which Apple mobile devices are supported?
5.	Which Epson printers are supported?
6.	Which applications support AirPrint?
7.	Which paper sizes does AirPrint Support?
Solve a Problem
1.	I'm unable to update the firmware on my product in order to print using AirPrint. What should I do?
2.	Sometimes a blank page prints when I print a multiple page document from Microsoft Word. What should I do?
3.	When I print multiple copies of the same photo I see a slight color change in the prints. What should I do?

ANSWERS:
Product Information
1.	What is Apple's AirPrint technology?
	AirPrint allows Apple mobile devices and Macs to wirelessly print without installing a printer driver.
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2.	What paper types are supported by AirPrint?
	The selections are product dependent. The following papers and/or media types maybe available: Plain Paper Photo High Gloss Paper Photo Glossy Paper Photo Photo Matte Paper Labels Inkjet Paper Plain Paper Envelope
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3.	Which Apple devices does AirPrint support?
	AirPrint supports the newest versions of Apple iPhone, iPod Touch and iPad/iPad 2.
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4.	Which Apple mobile devices are supported?
	Any iPhone, iPod Touch and iPad/iPad 2 running iOS version 4.2 or later.
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5.	Which Epson printers are supported?
	*See the list below: Artisan 730 Artisan 837 Epson Stylus NX430 WorkForce Pro WP-4530 WorkForce Pro WP-4540 *Not all models may be available in your country.
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6.	Which applications support AirPrint?
	Built-in Apple Apps such as Mail, Camera, Photos and Safari support AirPrint. Check with other App manufacturers to see if their Apps support AirPrint.
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7.	Which paper sizes does AirPrint Support?
	It will depend on the App. For example, Mail and Safari support A4 and Letter-sized plain paper, while Camera and Photos support 4x6 Premium Glossy Photo Paper.
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Solve a Problem
1.	I'm unable to update the firmware on my product in order to print using AirPrint. What should I do?
	Make sure there is not an error on the product's control panel and that there is no memory card inserted in the product. If there is an error message, see the User's Guide for your product to resolve it.
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2.	Sometimes a blank page prints when I print a multiple page document from Microsoft Word. What should I do?
	Convert the Microsoft Word document to a .pdf file, then print it from Adobe Reader. Epson is working on a solution for this issue.
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3.	When I print multiple copies of the same photo I see a slight color change in the prints. What should I do?
	Please check back here for an update. Epson is working on a solution for this issue.
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