Epson Australia Express Warranty
Australian Consumer Law Prescribed Statement
Our Products come with guarantees that cannot be excluded under
the Australian Consumer Law (“ACL”). You are entitled
to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also
entitled to have the Products repaired or replaced if they fail
to be of acceptable quality and the failure does not amount to a
major failure.
Introduction
This Express Warranty is in addition to other rights or remedies
that You may have under the ACL in relation to your Product.
Definitions
In this Express Warranty:
Express Warranty Terms
Epson Australia offers a Back to Base Warranty on your Product subject
to the following conditions.
Epson Australia warrants that your Product will be free from any defect in materials or workmanship for one (1) year (or, in case of a Quality Refurbished Product, for six (6) months) after your Purchase Date.
At its discretion, Epson Australia will either repair or replace your Product, if it is found on inspection by Epson or a Service Agent to have any such defect within the relevant warranty period.
A Stockist who sells a Product to You has no authority from Epson Australia to give You any additional warranty or guarantee in relation to your Product or to make any statement other than what is contained in the Specifications) about:
Epson Australia will not be liable for any consequential loss or damage claimed to arise from your use of the Product. In particular (but without limitation) Epson Australia will not be liable for actual or expected revenue loss or for any corruption or loss of data claimed to arise from your use of the Product.
Express Warranty Claim Procedure
If You wish to make a claim under this Express Warranty, You must
do the following:
You will be required to pay the cost of delivering your Product to and collecting your Product from Epson Australia (or a Service Agent) for Express Warranty service.
Express Warranty Application
This Express Warranty applies only:
Express Warranty Exclusions
This Express Warranty will not apply if any of the following events
occurs in relation to your Product during the applicable warranty
period stated above:
Spare Parts & Consumable Warranty
For Australia, our Products and Spare Parts come with guarantees that cannot be excluded under the Australian Consumer Law (“ACL”). You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Consumables
Consumables by their nature have a finite life. The Epson warranty against defects in workmanship or materials is for the lesser of a period of 90 days or the rated life of the Consumable as described in the user’s guide or service manual.
In the case of Lamps for projectors, some Lamps carry a specific Express Warranty for a specific period and this is detailed under our standard product warranty terms and conditions where applicable.
Non-Genuine Items
If You use non-Genuine Consumables, software, replacement parts
or accessories in or with your Product during the relevant warranty
period, You may damage the Product and may consequently invalidate
this Express Warranty.
Technical Support
For Software Drivers, User or Product Manuals, Installation or Setup Guides, How-to-Videos, MSDS Bulletins and other support information visit http://tech.epson.com.au
Phone Technical Support:- 1300 361 054
Details of the Company giving this Express
Warranty:
Epson Australia Pty Ltd
Level 1, 3 Talavera Road
Macquarie Park NSW 2113
1300 361 054
www.epson.com.au
New Zealand customers please refer to
www.epson.co.nz